Refund policy

Returns

30-Day Warranty

86% of returns we receive are from customers who have used SinuSonic for less than a one-minute session, indicating that the vast majority of returns come from individuals who never actually gave it a fair try. We encourage you to commit to using SinuSonic consistently and experience the potential benefits it can offer for your nasal health.

However, we understand that no treatment works 100% of the time for everyone so we offer an easy, no hassle 30-Day money-back guarantee for all orders purchased on our website. You can try SinuSonic with the comfort of knowing that it’s completely risk-free.

 

Manufacturer's Warranty

SinuSonic is warrantied for manufacturing defects. Please read all instructions before using your device. If your device does not activate when the battery pull tab is removed, or stops functioning before 6 months or 1080 minutes of use, please contact customer service: customerservice@sinusonic.com.

All returned devices will be tested to determine if a manufacturing defect is present and a refund or replacement device is warranted.

For complete return process and instructions, please contact customer service: customerservice@sinusonic.com.

Shipping
To return your product, you should mail your product to:

SinuSonic
1320 Veterans Rd.
Suite D
Columbia, SC 29209