Thank You For Your Amazon Purchase!

Thank you for investing in your health by purchasing a SinuSonic device! Before you use it for the first time, take a moment to follow the quick steps below...

STEP #1:

Watch The "Quick Start" Video

This short video goes over tips on how to properly use your SinuSonic device for the first time.
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STEP #2:

Join Our Email List For Tips & Access To Special Offers

As an Amazon customer, you don't automatically get access to our exclusive email list where we share the best tips and special offers (like customers who purchased from our site). Don't get left behind! 

 

We’re here to help you get the BEST results with your new device – the best way for us to do that is through email. For weekly tips on how to get the MOST benefit out of your SinuSonic, enter your email below:

Need Any Help?

Need Any Help?

If you have any questions about your SinuSonic or need help with anything, our customer service team will be happy to assist you! Click the button below or email us at customerservice@sinusonic.com.

 

If for any reason within 30 days (after consistent use) you need to make a return, please contact us through the button below. Amazon does not allow the return of medical devices like SinuSonic – meaning you cannot return or exchange your device through Amazon – so please reach out to us if you would like to return your device and you're within the 30 day return policy. 

 

Please make sure to include your Amazon order number in the message field when you contact us below so that we can submit your return request to Amazon on your behalf.
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Frequently Asked Questions

FAQs

I've read that Amazon does not accept returns of medical devices (like SinuSonic). If I'm not satisfied with my purchase, will Amazon still refund me?

If for any reason within 30 days (after consistent use) you need to make a return, please contact us through the link below. Amazon does not allow the return of medical devices like SinuSonic – meaning you cannot return or exchange your device through Amazon – so please reach out to us if you would like to return your device and you're within the 30 day return policy.

 

Please make sure to include your Amazon order number in the message field when you contact us below so that we can submit your return request to Amazon on your behalf.

 

Contact Us Here

How long and how frequently should I use my SinuSonic?

No you do not! You simply need to firmly press and then release the button to engage the device – you do NOT need to hold the button down the entire time! Your device will beep and shut off after the 2-minute session.

Do I need to hold down the button for the entire 2-minute session?

The SinuSonic lasts for six months and then it needs to be replaced. Like toothbrushes, razor blades and other hygiene equipment, over time it must be replaced for sanitary reasons. Use your SinuSonic dailly to maximize the value and the results!

 

Listen to Dr. Schlosser, MD (ENT), discuss why the SinuSonic isn't designed to be used indefinitely:
 
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How Long Will My SinuSonic Last?

Our studies have primarily focused on congestion symptoms, but studies have shown patients experience improvements in nasal drainage after using the SinuSonic.

Does SinuSonic work for nasal drainage and post nasal drip?

Generally, yes. Medical devices, like the SinuSonic, are currently eligible to be purchased with your FSA or HSA without a prescription. For complete information on FSA and HSA eligible medical expenses, please visit www.irs.gov.

Can I buy my SinuSonic with a health FSA or HSA?

Discontinue use – you are probably breathing too fast and/or too hard – after you normalize, stay seated, slow down, and take deep breathes in and out.

What should I do if I feel light-headed when using the SinuSonic

Yes, many users need to blow their nose during a session – you may find you want to have tissues nearby.

Is it ok to stop my SinuSonic to blow my nose?

For best results use your SinuSonic for two minutes per session at least twice a day, every day or more often as needed. There is no negative associated with using SinuSonic as many times per day as required to address your condition. The key to success with SinuSonic is daily use. Our research shows that the longer you use SinuSonic the better your results will be.

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